New Feedback Portal Launched
Welcome to
ECHS Suvidha
Key Features
Everything you need for a seamless healthcare experience
Multilingual Support
Submit feedback in English, Hindi, or Punjabi — your language, your comfort.
OTP Verified
Every submission is verified via OTP, so only genuine beneficiaries participate.
Instant Acknowledgement
Receive immediate confirmation after every feedback submission.
QR Booking Tickets
Download a PDF ticket with QR code for hassle-free canteen entry.
Admin Tracking
Every grievance is tracked, forwarded, and resolved through a structured workflow.
Data Security
Your personal information is encrypted and kept strictly confidential.
How It Works
Submit your feedback in just 3 easy steps
Select Language & Location
Choose your preferred language and select your Station HQ & Polyclinic.
Verify Identity via OTP
Enter your ECHS Card ID and mobile number. Verify with a one-time password.
Rate & Submit
Rate all 15 service parameters and add remarks. Your feedback goes live instantly.
Polyclinic Locations
Serving veterans across multiple locations under Jalandhar Cantonment
ECHS Polyclinic Jalandhar Cantt
Jalandhar Cantt
ECHS Polyclinic Kapurthala
Kapurthala
ECHS Polyclinic Nawanshahr
Nawanshahr
ECHS Polyclinic Hoshiarpur
Hoshiarpur
Testimonials
"The new feedback system has made it so convenient. I submitted my concern and it was addressed within 3 days. Excellent initiative."
Retd. Subedar Raj Singh
ESM, Jalandhar Cantt
"Canteen booking feature is wonderful. No more waiting in long queues. I can plan my visit in advance from home itself."
Smt. Meena Kumari
Dependent, Kapurthala
"Very user-friendly interface. Even at my age, I could easily navigate and give feedback in Hindi. Great step forward."
Retd. Havildar Prem Chand
ESM, Nawanshahr
Frequently Asked Questions
All Ex-Servicemen (ESM) and their dependents who hold a valid ECHS Smart Card can use this portal to submit feedback, report grievances, and book canteen slots.
You will need your 12-digit ECHS Smart Card number and a registered mobile number. An OTP will be sent to your mobile for verification before submission.
Your identity is verified for authenticity, but your personal details are kept confidential. Only authorized officials can view your contact information for follow-up purposes.
Your feedback is immediately logged into the system and routed to the relevant authority. You can expect acknowledgement and resolution within the defined SLA timeframes.
Yes, you can book slots using your ECHS Card for yourself and your registered dependents. Each booking generates a unique QR-coded ticket for entry.
Important Downloads
ECHS Policy
PDF Document
Smart Card Form
Application Form
Feedback Guide
Instructions
User Manual
How-to Guide
Contact & Helpline
Helpline
1800-114-115
Toll Free, 24/7
echs.jalandhar@gov.in
Response within 48 hrs
Address
ECHS Polyclinic,
Jalandhar Cantonment,
Punjab — 144005